SABERTRAVEL Support
We're here to help you with any questions or issues
Contact Us
Frequently Asked Questions
How do I access my travel documents?
Simply enter your unique booking code on the landing screen. Your booking code was provided when you made your reservation. The format is typically like: TRV-A3B7K2
I forgot my booking code. What should I do?
Please contact us via email or phone with your name and booking details. We will help you retrieve your booking code.
Can I download my documents?
Yes, you can view and download all your travel documents directly from the app using your booking code.
What languages are supported?
SABERTRAVEL is available in English, French, and Arabic. You can change the language from the app settings.
Is my information secure?
Yes, your documents are stored securely and can only be accessed with your unique booking code. We respect your privacy and protect your personal information according to our Privacy Policy.
I'm a travel agency. How do I manage bookings?
Travel agencies can access the admin dashboard by logging in with administrator credentials. From there, you can manage bookings, create reservations, and upload client documents.
Technical Support
If you encounter any technical issues with the app, please contact us with the following information:
- Your device type and operating system version
- A description of the issue
- Screenshots if applicable
- Your booking code (if applicable)